Caledonian MacBrayne customers using telephone booking systems can expect enhanced services in the coming weeks as the company begins to implement improvements to some of its services. A number of immediate enhancements will become effective from mid-week as CalMac plans the way forward for customer telephone contact strategy.
12 May 2003

Oban's summer cruising season, which this year has more to offer than ever before, begins next Tuesday (May 20th) with a special invitation-only inaugural Mull & the Ancient Castles cruise. CalMac has invited over 500 local accommodation providers and media representatives to join the cruise, which is just one in a new enhanced Tours & Cruises programme.
12 May 2003

Ferry operator Caledonian MacBrayne has agreed a formal Partnership at Work Agreement with the union NUMAST which both parties believe should lead to a more constructive and meaningful relationship. The discussions arose from the signing of a joint statement of intent in August 2001, and concluded recently with the final meeting of the joint working group which had been set up. The Agreement has been sent to all NUMAST members working for CalMac. It was signed by Alasdair Macinnes, CalMac’s HR Director, and Mark Dickinson for NUMAST.
12 May 2003

Ferry operator Caledonian MacBrayne is reminding customers intending to travel to Tarbert in Argyll or onwards to Islay over the Bank Holiday weekend that the route to relaxation is through Bute and the Tarbert/Portavadie service.
01 May 2003