Accompanied Dogs/Children & No Smoking PolicyAccompanied DogsDogs are welcome on board all Caledonian MacBrayne ships and are carried free of charge. CalMac will endeavour, where possible, to provide reasonable facilities for dogs whilst on passage.
Ships can be busy and noisy and have some vibration. As a result of this and being in a confined space, dogs can become agitated whilst on board. Customers are advised to stay with their dogs at all times and to keep them calm and quiet.
Other customers may not be aware of your dog's temperament while travelling and may approach it. You may wish to consider, for the safety of your dog and other passengers, muzzling your dog before boarding the ship.
Dogs are not permitted in customer areas on board. This includes all eating areas, areas which serve food, bars and observation lounges.
Support Dogs are allowed access to all passenger areas of CalMac ships. Travelling by carIf you are travelling by car, we recommend that your dog should be left in the vehicle. Appropriate provisions, including water and ventilation, should be made for dogs left in cars, taking into account the weather conditions and the length of journey. On a number of vessels, access to the car deck is not permitted whilst at sea; however, on longer journeys arrangements can be made for you to be accompanied to the car deck to visit your dog.
Travelling on footDesignated dog areas are available on many of our larger ships with seating areas for owners. Customers with dogs are advised to remain in these areas. For health and safety reasons, dogs are not allowed to sit on the seats.
Customer responsibilitiesIt is the owner's responsibility to clean up any mess created by their dogs whilst on board ships or in terminal areas. Customers are advised that they are solely responsible for the conduct of their dogs whilst on board and every effort should be made not to inconvenience other customers. CalMac does not accept liability for damage or injury caused by dogs whilst on CalMac premises or ships. Dogs should never be left unsupervised and should always be exercised before boarding. CalMac reserves the right to ask dog owners to muzzle their dogs or have them removed from public areas.
Special arrangementsWhere special arrangements would be helpful to owners e.g. storing the dog in a crate or similar apparatus provided by the owner, a location may be identified on the vessel, by prior arrangement with the port of departure. Dog owners should contact the port of departure at least seven days in advance. ChildrenChildren under five years old travel free and children aged 5-15 travel at half the adult fare. Play areas are available on many of our larger ships and those ships with cafeterias also have a children's menu available. In the interests of safety and comfort, children should be supervised at all times when travelling and should not be allowed to run around the vessel. Please do not hold children over the railings at any time or allow them to climb or sit on the railings.
No smoking
CalMac operates a policy of no smoking in internal customer areas in line with current legislation. Smoking is not permitted on the car deck. |
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