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Refunds

Refunds

Consideration will be given to all applications for refund in respect of unused refundable tickets returned to Customer Care in Gourock.

Please note that refunds will not be considered for 5/6/10/30/50 journey tickets, partially used Saver 5/9 Day Return tickets, Travel Trade tickets, group tickets or other reduced rate tickets which may be available. Refunds on 8 and 15 day Island Rover tickets will not be considered if received after the valid from date. Refunds will not be given on expired tickets. Refunds on partially used refundable tickets are calculated on the basis of the fare paid minus the number of journeys taken, charged at the full single fare.

A £10 administration charge will be applied to each refund per customer application.

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Copyright 2014 Caledonian MacBrayne and CalMac are trading names of CalMac Ferries Limited Company Number: SC302282.
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