Ref: 1356-SB Port Assistant - Stornoway
Employing Company: CalMac Ferries Limited
Position: Port Assistant
Contract Type: Temporary
Rate of Pay: £10.41 per hour
Contracted Hours: 20 hours per week
Closing Date: 24 April 2019
Applications are invited for the position of Port Assistant based at Stornoway.
Reporting to the Port Manager, you will need a flexible approach to your day-to-day responsibilities. Your duties will include:
• Customer enquiries
• Sales/collection of passenger/vehicle tickets
• Cash handling
• Use of VHF and PA Systems
• Control of passengers and vehicles embarking and disembarking from vessels.
• Any other duties required by the Port Manager
You must be computer literate, with excellent verbal and written communication skills. You are expected to have a flexible approach to working, as shift and weekend work will be involved.
You must be customer focused, have a clear understanding of the customer interface and have a proactive approach to customer care.
The successful candidate must be able to commute to Stornoway Ferry Terminal on a daily basis.