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Corporate CalMac

Community Board


Ferry operator Caledonian MacBrayne (CalMac) is inviting applications from residents of the rural communities covered by the Clyde and Hebrides Ferry Services (CHFS) contract to form a Community Board which will have the primary purpose of being a voice of the communities on strategic issues.

Apply for a position on the Community Board

Community Board - Terms of reference

Background

The establishment of a Community Board formed part of CalMac's franchise bid for the Clyde and Hebrides Ferry Service. This commitment was accepted by Transport Scotland. 

Our commitment stated:

"We will establish a new Community Board comprising 10-12 communities that are users of the ferry service, nominated in accordance with the geographic organisation of the FUGs. This will ensure that we hear local representation and understand the views of those people that rely on the service.

The Director of Community and Stakeholder Engagement will be responsible for overseeing the creation of this strategic partnership, and the Community Board will be able to input directly into decision making over asset investment. We will prepare Terms of Reference, which state the purpose of the Community Board and its relation to the CFL Board.

The creation of a community board with local representation will enable us to hear the views of those that rely on the service daily."

The CalMac Community Board (CB) will be established in year one of the contract commencing 1 October 2016.
 

Purpose and Remit

The CalMac Community Board (CB) is being facilitated by CalMac Ferries Limited and chaired by an independent member of the community.  Its primary purpose is to be the voice of the communities and provide the community view to CalMac.

The remit of the group is to collate and inform CFL of the community view to ensure a greater involvement of the communities served by the Clyde and Hebrides Ferry Service (CHFS) for the delivery of the Ferry Service, over the 8 year contract. The CB is separate to the CalMac Board and will:

  • give direct representation of key sectors within the communities to the CalMac Ferries Board

  • advise on the best form(s) of engagement with the community to share and engage on aspects of the Clyde and Hebrides ferry services, including frequency of engagement

  • provide a forum to seek opinions as required and reflections on ministerial strategic direction to the CalMac Board.

The voice of the communities will be captured for the CalMac Board in the form of a biannual report.  The CB will work with the Director of Community and Stakeholder Engagement to produce the report.

 

The CB's purpose is to provide:

  • A channel for effective and improved community engagement across the term of the CHFS contract

  • For the avoidance of doubt the CB will not cover or be responsible for the following areas:

 

Community Board

Item

Who Manages

Tactical day to day operations of the ferry services, including route specific operational issues and contingency planning

The Operator

Setting the details of the timetables.

Broader route-specific issues

Island ferry committees and community councils

Design of any new vessels that may come into service during the 8 year contract

CMAL

 

Transport Policy Matters

Transport Scotland

 

Membership

Initial Set-Up

To implement the first year of the Community Board the membership shall be determined by a process whereby CFL will invite applications from residents of the islands and rural communities covered by the Clyde and Hebrides Ferry Services (CHFS) contract.

This first CB will operate for a period of 12 months, with the purpose of setting-up and operating the  Board  including working with the Director of Community and Stakeholder Engagement to formalise the process for engagement and feedback to the CalMac Board.

It is proposed the inaugural meeting will take place in October 2017.

 

Future Set-Up

After the initial set up and during the first year of operation, the future membership of the group will be determined by the Community Board members to achieve the most effective platform for community engagement.

Membership will be 12 plus one chairperson. 

Membership will be for 24 months, with an option to extend. A member can resign at any time in writing with a notice period of one month being required.

The final decision on any matter related to board membership will sit with the Chairperson.

 

Governance

  • An independent, paid, Chairperson will be appointed.

  • Each member will sit for a period of 24 months

  • There will be no CalMac representation on the board, but secretariat services will be provided by CalMac's Community and Stakeholder Engagement Directorate.

  • The CB shall meet at least twice per year, at venues agreed by the membership. The group shall aim to hold meetings in different locations across the CHFS network.

  • Members shall in general represent the voice of the local communities and shall report back to their representative communities following each and every CB meeting.

  • All members are required to attend both meetings annually.

  • The group will receive all possible assistance from CalMac, including provision of specialist technical assistance and secretarial support.

  • Members of CB will receive reasonable out of pocket expenses including travel costs to attend meetings and will be provided with ferry travel for that meeting.

  • These terms of reference shall be reviewed annually by the Members of the Community Board. Please note the purpose of the Board is as set out above and will not change.


How Do We Work / Meetings

  • The work of the group will involve solution-focused discussion and members will be asked to provide constructive input that moves the agenda forward.

  • It is intended to publish agendas and minutes of meetings..

  • Meeting dates will be fixed as far in advance as possible.

  • Every effort will be made to circulate any relevant documents as far in advance as possible (a week as minimum), however time restraints may occasionally prevent early circulation.

  • A record of the discussions will be circulated where possible within a week of the meeting.

  • An agenda with fixed headline topics will be prepared and guest speakers invited as required.

  • Meeting minutes will be taken by the secretariat support provided by CalMac. 

 

Accountability

Individual group members are responsible for reporting back on activities of the CB to their represented areas / communities. Guidance on how this might be achieved will be given.

Review

The group will review the relevance and value of its work and the terms of reference on an annual basis, including a review of what worked well and what worked less well with a view to improve as required.

View our press release

C&S July 2017

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