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Making a reservation

Frequently Asked Questions about making a reservation - including online bookings, payment, ticket validity and refunds.

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Which browsers are compatible with your online booking process?


Following essential maintenance on our website, please ensure that you are using the most up to date browsers to get the best possible service when you are using our online booking process.

In general, we recommend that you use the following browsers for your device: 

Web Browser

Device

Version/Operating System

Chrome

PC/Laptop

30 +

 

Android Mobile/Tablet

5 +

Firefox

PC/Laptop

27 +

Internet Explorer

Tablet (MS Edge)

Windows 10 Operating System

 

Windows Phone

Windows 8.1 Operating System 

 

PC/Laptop

IE 11 +

Opera

All

27 +

Safari

MacBook/Laptop

OSX 10.9 Operating System

 

iPhone/iPad

iOS 5 Operating System

 

Please ensure that JavaScript and cookies are enabled in your browser. JavaScript helps to control the reservation process, and ensures that sailing details are retrieved and displayed correctly. Cookies are used to remember the web address of Step 1 to improve navigation during the reservation process, and can also be used to remember Step 1 settings, which can be retrieved automatically on future reservations.

NB: Please be aware that although our system is fully compliant, some browser/anti-virus software has been known to mis-report errors. This is down to the security settings within the software. You may find that adjusting your settings resolves any errors or issues you may experience.

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