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Travelling with CalMac

On board facilities

Each of our ferries is equipped with its own range of facilities to make your ferry crossing comfortable.

With children's activity areas, baby changing facilities, quiet lounges and pet areas, we aim to ensure the whole family enjoy their journey with CalMac. For deck plans of large ships see our Fleet pages.
 


Pet Areas

Pets travel free of charge. Whilst we welcome pets on board, owners should take into consideration the length of the crossing as pet areas vary from ship to ship. 
 

Designated Pet Areas

On most of our ships pets are allowed access to all outside passenger areas. Many of our larger ships have internal pet areas with seating provided for owners. When inside, passengers travelling with pets should remain in these areas. On some ships pets are not permitted inside. 

For health, hygiene and safety reasons, pets must not be allowed to sit on seats; they are not permitted on carpeted areas within the ship or areas where food and/or drinks are served. 

Support Dogs

Support dogs  are allowed access to all passenger areas.  

Please visit our Travelling with pets section to find out more about our Pet Policy.


Passenger Assistance

Our priority is to cater for every passenger to ensure your journey is a relaxing and enjoyable one. If you require special assistance boarding or whilst on board please advise us 48 hours before you travel by:


Accessible Facilities

All large ships have accessible toilets and lifts to accommodate wheelchairs. Although, if you are looking for more information, please contact our friendly assistance team by calling:


TV Lounges

Sit back, relax, and catch up with your favourite programmes in the TV lounges available on larger ships. See Fleet pages for specific details.
 


Quiet Lounges

Relax on your journey with our comfortable recliner chairs in designated quiet lounges. Quiet lounges are available on some of our larger ships. See Fleet pages for specific details.
 


Observation Lounges

Enjoy stunning coastline views from the observation lounges which are located on larger ships. See Fleet pages for specific details.
 


Baby Changing Facilities

Baby changing facilities are situated on ships operating from:

  • Ardrossan - Brodick

  • Ardrossan - Campbeltown

  • Kennacraig - Port Ellen/Port Askaig/Colonsay/Oban

  • Mallaig - Armadale

  • Mallaig - Eigg/Muck/Rum/Canna

  • Oban - Craignure

  • Oban - Coll/Tiree

  • Uig - Tarbert

  • Uig - Lochmaddy

  • Ullapool - Stornoway

  • Wemyss Bay - Rothesay
     


Download the CalMac Customer Charter

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