Accessibility Standards and Compatibility
CalMac Ferries Ltd is committed to delivering an accessible experience for all our customers. The site (www.calmac.co.uk) has been designed to conform as closely as possible to the Web Accessibility Initiative's (WAI) Web Content Accessibility Guidelines (WCAG) Version 2, level 'AA' standard.
The site has been tested for WCAG AA compliance using the following tools:
- Total Validator (available from http://www.totalvalidator.com)
- Colour Contrast Analyser (http://www.paciellogroup.com/resources/contrast-analyser.html)
Please note: The online booking and amendment functionality provided by CalMac Ferries Ltd (www.calmacbookings.co.uk) does not currently meet accessibility standards, however, CalMac is working towards compliance with accessibility standards. If you would like to make a booking, please contact our Contact Centre on: 0800 066 5000.
Shortcut access keys will be provided to allow fast access to the Homepage and to skip over the navigation at the top of the page. The following keys are defined:
- '1' = Home page
- 's' = Skip navigation (inbuilt functionality)
To use these keys
For a Windows-based platform:
If the browser is Internet Explorer, press and hold down the 'Alt' key and press the assigned key on the keyboard and press the 'enter' key to navigate to a page. For all other browsers just press and hold down the 'Alt' key and press the assigned key.
For a Macintosh based platform:
Press and hold down the left-hand 'Control' and press the assigned key on the keyboard (e.g. Control-1 navigates to the home page).
We are currently updating the PDF documents across our site to meet accessibility guidelines or replacing them with HTML content. If you would like an accessible version of any document, please contact email@example.com
The site conforms to HTML5 standards.
The site design is fully compatible with the following browsers:
- Microsoft Internet Explorer versions V10 & V11
- Firefox (latest version)
- Chrome (latest version)
- Safari (latest version)
Mobile (Tablet & Phone)
- Microsoft Internet Explorer versions V10 & V11 for Windows 8
Default browser and Chrome (latest version) on the last two major releases of Android i.e.
- Ice Cream Sandwich (4.0-4.0.4)
- Jelly Bean (4.1-4.3.1)
- KitKat (4.4-4.4.4)
- Lollipop (5.0-5.0.1)
- Safari on the last two versions of iOS i.e. 7 and 8
Browsers and operating systems not listed above may display the site correctly, but full compatibility is not guaranteed.
CalMac welcomes the opportunity to work with
that enables our customers with hearing impairments connect to us in a more inclusive format.
Customers simply follow the instructions on the contactScotland website to down load the app and then through the interpretation service, communicate with CalMac to find out timetable information, buy tickets and more about our journeys.
We hope that customers find this service useful and should you have any feedback on this please send this to firstname.lastname@example.org
Euan's Guide features disabled access reviews of any place that is visited as part of everyday life such as post offices, railway stations, supermarkets and many others. Search to find a venue in your area and, if there isn't one, write a review for the first one now! If you have travelled with us we would like you to share your experience on Euan's Guide