Caledonian MacBrayne

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News Section

Refunds - Find out how to apply for a refund online.

Booking Confirmation - During busy periods, booking confirmations may take up to 24 hours to reach your inbox. If you have an online account, your booking will be available to view immediately.

Payment - At our ports and on board our ferries we accept MasterCard, Visa, Apple, Google and Samsung pay. American Express no longer accepted. 

Contact Us - Our Contact Centres are operating a reduced service whilst trying to manage an unprecedented level of customer enquiries. Follow us on twitter for the latest service updates @CalMac_Updates and if you have any questions - just send us a tweet from 8am-8pm, 7 days a week.

Caledonian Isles Vessel

What to expect when travelling with us

Some of our familiar processes have changed. Watch our short film which will help familiarise you with the additional safety measures we all must take prior to, during and after travel to help protect each other.

What to expect when travelling with us: Find out more
Customer Updates COVID19

Covid-19 Customer Updates and Travel Advice

09 September 2020 Update - Read our latest Covid-19 update on bookings, timetables and frequently asked questions. Find out how to apply for a refund and view our temporary timetables.

Covid-19 Customer Updates and Travel Advice: Find out more
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Stay connected with the latest news, stories and competitions from CalMac by signing up to receive regular email updates.

Sign up for email updates: Find out more

Bringing the Islands to you

Throughout this period, while get used to the new normal, we will connect you to the islands and coastal communities of the west coast stories through a series of films, images, articles and blogs. As we stay away, let's remember what we love - incredible island culture, history and unique landscapes.

Bringing the Islands to you: Find out more
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