eTickets

If you book online, you'll immediately receive an eTicket in your email inbox. The ticket(s) have a QR code which means that you don't have to print tickets at home or collect them from a port office - you instantly have a copy in your inbox and are ready to board.

If your preference has been to book tickets via the telephone or at our port offices, then you'll still be able to do that too.

Advance purchase tickets for Turn Up and Go routes

You can advance purchase your tickets for travel on our Turn Up and Go routes online and ahead of your journey. When you do so, you'll be purchasing an 'open' ticket without a specific sailing time on your chosen date of departure. 

Turn Up and Go tickets are valid for use within the timetable season for which they are purchased - either winter or summer. All tickets must be used within the timetable season for which they have been purchased and cannot be carried over into the subsequent timetable season. Unused journeys are non-refundable.

10 journey tickets

You can also purchase 10 journey tickets for every one of our Turn up and Go routes. They are available for purchase online, in digital form issued via email and accessible through your online account. Or you can purchase these in paper ticket form issued by the relevant Port/Vessel. You will need an online account to purchase 10 journey tickets.

Turn Up and Go 10-journey tickets are valid for use within the timetable season for which they are purchased - either winter or summer. All 10 journeys must be used within the timetable season for which they have been purchased and cannot be carried over into the subsequent timetable season. Unused journeys are non-refundable.

You can check for remaining 10-journey tickets in the ‘my passes’ area of your account.

Multiple vehicles

If you travel as part of a group with more than one vehicle, you can add more than one vehicle to your reservation instead of having to make multiple bookings. (If you have purchased tickets online as a group or for any number of travel companions, for use on any of our Turn Up and Go routes, the full party must travel on the same sailing. This applies to both legs of your journey. If you are unsure if all members of your groups are travelling together, it's best to complete separate transactions online.)

Multiple journeys

If there are multiple parts to your journey, or your planning to plan a trip visiting more than one island, you can purchase all tickets at the same time in one single transaction - this applies to both our Bookable and Turn Up and Go routes.

If you have an online customer account, after you’ve made your reservation(s), and during your journeys with us, you can view your tickets in the ‘my journeys’ area of your account.  

Travelling with bikes, kayaks or similar

If you're a foot passenger travelling with a bike, kayak or similar equipment, or if you're a vehicle passenger with a bike or roof rack you'll be prompted to let us know you're bringing one with you when you make your booking online. This information helps us manage capacity, and lets you know if we have space on that particular sailing. 

If you’re a foot passenger, you’ll purchase a foot passenger ticket, then add your bike to the booking. Your reservation will be for a passenger(s) and bicycle(s).  

If you’re a vehicle passenger, purchase your passenger and vehicle with bicycle ticket, then specify how your bike(s) is / are travelling – whether that’s on the roof or on the rear of the vehicle. You don't need to add the number of bikes separately.

Pet bookings

You can now add a pet booking to your online reservation - removing the previous manual process and giving you more certainty on pet space availability on your sailing.  

All pets will need a ticket, either choose a pet in passenger lounge or pet remains in car ticket when making your booking online and these tickets will remain free of charge. A ‘pet remains in car; ticket is a zero-value ticket for your pet only. You will need a separate ticket for your vehicle if you are travelling with one. Find out more.

Concessions online

SPT Ferry Card, Companion SPT Ferry Card and Blue Badge concessions are available online. If you hold any of these concessions, you can select these options online and in advance of travel. Just have your details ready to add when prompted. Find out more.

Online Blue Badge concession - when adding your vehicle online, please do this manually rather than using the vehicle registration look up function – this is currently unavailable to use on our online ticketing process for the Blue Badge discount.