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Journey Planner
Access to ferry, bus and rail travel information
Public Transport Journey Planner
FAQs

FAQs

Our Frequently Asked Questions (FAQs) provide answers to many common questions about booking and travelling, including information around routes, vehicles, children, dogs, online bookings and refunds. 

List for FAQs

Tickets and Reservations

Frequently Asked Questions about making a reservation - including online bookings, payment, ticket validity and refunds.

Tickets and Reservations: Find out more

Before you go

Frequently Asked Questions about planning your journey - including check-in, disruptions, and mobility assistance.

Before you go: Find out more

On the ferry

Frequently Asked Questions about once you are on board the ferry - including information about pets, vehicles, emergency and your safety.

On the ferry: Find out more

CalMac Wi-Fi

All you need to know about using our wi-fi when travelling with CalMac including where you can connect, how to connect, security and speed of connection.

CalMac Wi-Fi : Find out more

Commercial Vehicles

Frequently Asked Questions about commercial vehicles - including dangerous goods, lashing points, weight declaration and livestock.

Commercial Vehicles: Find out more

Disruptions

Frequently Asked Questions about disruptions and how to keep up to date with the latest service status.

Disruptions: Find out more
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