What should I do if my online payment isn't accepted?

Just get in touch with our Customer Engagement Centre by email or phone. We'll be happy to support you. 

enquiries@calmac.co.uk
0800 066 5000
+44 1475 650 397 (for International customers)

Customer Engagement Centre opening hours

If you are using Apple or Google Pay to purchase tickets online, please remember that you need to add your debit/credit card(s) to your Apple/Google Pay wallet and verify this information with your bank or card issuer before trying to make payment via this method.