A guide to managing your service status text subscription online

You spoke. We listened. Manage your service status text subscriptions on the CalMac website. 

Earlier this year we sent out a survey about the website and the functionality it offers. We found that customers wanted more flexibility around managing their subscription preferences for disruptions communications. 

For this reason we have now made significant improvements to the way our customers can subscribe, unsubscribe and edit their disruptions, but it doesn't stop there, as you can subscribe for any duration up to 6 months. 

OK, where can I see it?

To access this service, head to https://www.calmac.co.uk/manage-text-subscriptions. 

Wait! How do I login? 

Don't worry, here is a step by step guide on how to use the new service.

1. First enter your mobile number  

2. Tick the ReCaptcha box

3. Then click Login 

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4. Now wait about 30-60 seconds and you will receive a 6 digit pin to your mobile

5. Next enter that pin

6. Click Verify 

7. You are now logged in!

OK great, but how do I add a new route? 

1. Simply click the Add route button

2. Select a Route

3. Pick a Start date

4. Pick an End date

5. Click Save

Done!

Can I change my existing subscriptions?

To edit a subscription click the Pencil  

To delete a subscription click the Waste basket  

OK I'm done, what now?

When you are done, just click