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A guide to managing your service status text subscription online

MV Isle of Mull


You spoke. We listened. Manage your service status text subscriptions on the CalMac website. 

Earlier this year we sent out a survey about the website and the functionality it offers. We found that customers wanted more flexibility around managing their subscription preferences for disruptions communications. 

For this reason we have now made significant improvements to the way our customers can subscribe, unsubscribe and edit their disruptions, but it doesn't stop there, as you can subscribe for any duration up to 6 months. 


OK, where can I see it?

To access this service, head to


Wait! How do I login? 

Don't worry, here is a step by step guide on how to use the new service.

1. First enter your mobile number  

2. Tick the ReCaptcha box

3. Then click Login 

‚ÄčScreenshot login screen

4. Now wait about 30-60 seconds and you will receive a 6 digit pin to your mobile

5. Next enter that pin

6. Click Verify 

Screenshot to enter pin

7. You are now logged in!

Screenshot View Subscriptions


OK great, but how do I add a new route? 

1. Simply click the Add route button

2. Select a Route

3. Pick a Start date

4. Pick an End date

5. Click Save

Screenshot add route



Can I change my existing subscriptions?

To edit a subscription click the Pencil  Pencil icon

To delete a subscription click the Waste basket  Waste basket icon


OK I'm done, what now?

When you are done, just click  I'm done




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