Each of our ferries is equipped with its own range of facilities to make your ferry crossing comfortable.
With children's activity areas, baby changing facilities, quiet lounges and pet areas, we aim to ensure the whole family enjoy their journey with CalMac. For deck plans of large ships see our Fleet pages.
Pets travel free of charge. Whilst we welcome pets on board, owners should take into consideration the length of the crossing as pet areas vary from ship to ship.
Designated Pet Areas
On most of our ships pets are allowed access to all outside passenger areas. Many of our larger ships have internal pet areas with seating provided for owners. When inside, passengers travelling with pets should remain in these areas. On some ships pets are not permitted inside.
For health, hygiene and safety reasons, pets must not be allowed to sit on seats; they are not permitted in certain lounges within the ship or areas where food and/or drinks are served.
Support dogs are allowed access to all passenger areas.
Travelling with Pets
If you are travelling by car, it is recommended that all pets are left inside vehicles for the duration of the journey. Please make sure that appropriate provisions, including water and ventilation, are made for pets left in cars, taking into account the weather conditions and the length of the journey. On a number of ships, unrestricted access to the car deck is not permitted whilst at sea.
However, on longer journeys arrangements can be made for you to be accompanied to the car deck to visit your pet. Just speak to a member of crew and they will arrange this for you.
If you choose not to leave your dog in the car or you are travelling as a foot passenger, please be aware that ships can be busy and noisy and some vibration may be experienced during the journey. As a result of this, and being in a confined space, dogs can become agitated whilst on board. Passengers are advised to stay with their dogs at all times, other than when they are left in a vehicle, and to keep them calm and quiet. Please keep dogs on a harness or collar and lead at all times.
Other passengers may not be aware of your dog's temperament whilst travelling and may approach it. You may wish to consider, for the safety of your dog and other passengers, muzzling your dog before boarding the ship.
It is CalMac's aim to make journeys as safe and comfortable as possible for all our passengers. Please take due care and show consideration for everyone on board.
Where special arrangements would be helpful to owners i.e. storing a pet in an RSPCA approved pet carrier or similar apparatus, provided by the owner, a location may be identified on the ship by prior arrangement with the port of departure. Owners should contact the port of departure at least seven days in advance of travel.
Our priority is to cater for every passenger to ensure your journey is a relaxing and enjoyable one. If you require special assistance boarding or whilst on board please advise us 48 hours before you travel by:
Calling 0800 066 5000
Calling +44 1475 650397 (for international customers)
For more information, read about our Assistance team
Mobility Impaired Facilities
All large ships have accessible toilets and lifts to accommodate wheelchairs. Although, if you are looking for more information, please contact our friendly assistance team by calling:
0800 066 5000
+44 1475 650 397 (for international customers)
or emailing firstname.lastname@example.org
Sit back, relax, and catch up with your favourite programmes in the TV lounges available on larger ships. See Fleet pages for specific details.
Relax on your journey with our comfortable recliner chairs in designated quiet lounges. Quiet lounges are available on larger ships. See Fleet pages for specific details.
Enjoy stunning coastline views from the observation lounges which are located on larger ships. See Fleet pages for specific details.
Baby Changing Facilities
Baby changing facilities are situated on ships operating from:
Ardrossan - Brodick
Ardrossan - Campbeltown
Kennacraig - Port Ellen/Port Askaig/Colonsay/Oban
Mallaig - Armadale
Mallaig - Eigg/Muck/Rum/Canna
Oban - Craignure
Oban - Coll/Tiree
Uig - Tarbert
Uig - Lochmaddy
Ullapool - Stornoway
Wemyss Bay - Rothesay