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Service status & info

BUTE:

Wemyss Bay (WEM) - Rothesay (ROT)

Normal service

Supplementary information

Last Updated: 09 Jul 2020 20:19

Due to limited passenger numbers on the vessel, all passengers MUST remain in their vehicles for the duration of this crossing. This means that Dangerous Goods vehicles will not be carried on this route until further notice and will need to travel via Colintraive.

Temporary timetable 1 July – 18 October

When travelling on a 'turn up and go' route, please remember capacity is constrained, and your first choice of sailing may not be always be available.

Please follow updated advice on how to travel safely.

Outside Seating

Outside tickets will be available on our crossings from Ardrossan - Brodick, Oban - Craignure and Wemyss Bay - Rothesay from 3 July 2020.

Outside tickets are for outdoor seating only.

A limited number may be available on the day of travel – available from the port of departure. They will only be available after indoor capacity has been filled and their availability will be dependent on weather forecasts. For this reason, in circumstances where outside tickets are available, they will be sold on a one-way basis. Find out more

COVID-19 Update

Due to the Essential Lifeline Timetable currently in place, the opening hours for ports have changed. Please check the new opening hours here

As of  Saturday 28th March we will no longer be accepting cash on our ferries and at ports in response to concerns around the COVID-19 pandemic. See here for more information 

Wemyss Bay PAS

Please be advised the Passenger Access System is currently out of service at Wemyss Bay. Passengers will require to board via the car deck. Repairs are ongoing and we will advise when they have been completed. Apologies for any inconvenience this may cause.

Rothesay Lifts

Please be advised that Lift  B is out of order in Rothesay Port.

Gourock Linkspan

Due to restrictions on the Gourock linkspan, in the event of the vessel being unable to berth at Wemyss Bay the service will divert to Gourock on a passenger only basis. Passengers will embark/disembark over the linkspan at Gourock so passengers with mobility issues can be accommodated. All vehicles will be diverted to the Rhubodach – Colintraive route and will be reimbursed for mileage for mileage up to 63 miles and the cost of the Western Ferries crossing. All passengers claiming the mileage must be in possession of a Rothesay – Wemyss Bay ticket which they can use on the Rhubodach – Colintraive crossing. Any claims submitted without the receipt for the Rothesay – Wemyss Bay ticket and Western Ferries ticket will be rejected.

Passengers travelling in a vehicle for which a commercial vehicle/coach ticket has been issued, are not entitled to be re-routed for the same ticket price, reimbursed for additional mileage cost incurred or to claim compensation, as these transactions are outside the provision of EU Regulation 1177/2010.

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