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Service status & info

ISLAY:

Kennacraig (KEN) - Port Askaig (PAS), Kennacraig (KEN) - Port Ellen (PEL)

One or more sailings are disrupted

Service updates

Friday 7 May – Saturday 29 May*

Due to technical issues on our Stornoway to Ullapool route, MV Hebridean Isles will continue to temporarily operate the freight service on Stornoway - Ullapool. MV Isle of Arran will continue to operate on this route.

As a result of ongoing repairs to the MV Loch Seaforth, investigations to repair the damage to one of the engine bearings have identified further issues to the engine crankshaft which will require attention before the vessel can return to service.

Specialist engineers have advised that the revised projected date of return of 21 May, has now had to be pushed back to 28 May at the earliest. *This date is subject to change, and we will continue to keep our customers updated throughout.

As a result, we will then reposition our vessels and normal service will be expected to resume no earlier than Saturday 29 May.

Reservations for the period up to 29 May, may be temporarily unavailable while we update our systems and prioritise assisting customers affected by this change to reschedule their bookings.

Due to operational reasons the MV Finlaggan and MV Isle of Arran will operate an amended timetable that can be viewed here.

We recognise the reduction of any service can be very challenging for our customers and the communities we serve and apologise for the disruption this will cause.

To stay informed, download our app or follow our Twitter @CalMac Updates so we can provide you with timely updates, with the latest information we have available. Alternatively, you can also sign up to our service status text updates.


Thursday 20th May

Due to a technical issue elsewhere on the network the 1000 sailing from Kennacraig will depart at 0945 will sail to Port Askaig and not Port Ellen and the 1815 will sail from Port Askaig at 1815 and not Port Ellen as timetabled.

The 12:45 sailing from Port Ellen and 15:30 from Kennacraig have been cancelled. 


Reason: operational

Supplementary information

Last Updated: 18 May 2021 05:48

Friday 7th - Sunday 29th May

Due to technical issues on our Stornoway to Ullapool route, MV Hebridean Isles is being redeployed temporarily to take over the freight service on Stornoway - Ullapool. MV Isle of Arran will be deployed to this route.

Travel Information

If you plan to travel, we look forward to welcoming you. COVID-19 guidance remains in place: 

Be prepared. Before travel, check what coronavirus protection level applies to your area through the gov.scot postcode checker

Plan ahead. Our capacity remains restricted. Where possible, book prior to travel, even if you’re a foot passenger.

Stay Safe. Follow our safer travel guidance. On public transport, you must by law wear face covering, unless you are exempt. Safer Travel with CalMac  

Payment Information - Due to Covid-19 restrictions, we are not accepting cash payment for ticket transactions. We accept MasterCard, Visa, Apple, Google or Samsung Pay. If you need assistance, please speak with a member of staff.

Port Opening Hours: We are operating reduced opening hours at some of our Ports. Please check before you travel.

Food and Drink - From 26 April, we'll be increasing the food & drink options on offer to our customers. Find out what will be available on this route here.

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