Supplementary information

Last Updated: 02 Mar 2021 14:05

MV Isle of Mull Passenger Lift

Please be advised the passenger lift on MV Isle of Mull is now in working order.

Gangway Facilities

Following advice from CMAL, the Craignure Passenger Access System (PAS) has been withdrawn from use until further notice.

While the PAS is out of use, foot passengers will be required to board and disembark in Craignure via the car deck.

Tuesday 24th November until Thursday 25th March 2021

There will be changes to the timetable.
Every Tuesday, Wednesday, and Thursday the 13:40 service departing Craignure will now depart at 14:25.

Please see the following timetable 

Craignure Linkspan Closure: Friday 5 - Sunday 7 March 2021

Argyll & Bute Council will be carrying out essential works on the Craignure linkspan. This will prohibit the operation of a vehicle service on Saturday 6 and Sunday 7 March 2021.

Friday 5 March - To allow positioning of equipment at the pier, all sailings after 5.10pm from Craignure on Friday 5 March are cancelled.
Saturday 6 and Sunday 7 March - A passenger only service will operate on a reduced timetable on 6 and 7 March.

Those wishing to travel to and from Mull with a vehicle are advised to travel via either Lochaline-Fishnish or *Kilchoan-Tobermory.

Due to CMAL's withdrawal of the Passenger Access System at Craignure, foot passenger boarding and disembarking will be undertaken by a passenger gangway.

This will be narrower than the previous access and for that reason, it is not suitable for wheelchair users or passengers with reduced mobility, prams or luggage.

Any customers impacted are advised to travel via either Lochaline-Fishnish or *Kilchoan-Tobermory services.

*Please note - Kilchoan - Tobermory service does not operate on Sundays. Lochaline-Fishnish is the only alternative route on Sunday 7th March.

View the reduced timetable

13 December 2020 - 15 May 2021

Scotrail have provided their next batch of timetables which will operate from 13 December 2020 - 15 May 2021. Due to low crew numbers as a result of Covid-19, ScotRail will be unable to operate a full West Highland Line timetable before May 2021. This has resulted in a few key connections being lost at Oban. These are as follows:

- No 08:25 train arrival at Oban will impact the 09:30 Oban - Craignure departure on a Monday, 09:55 Oban – Craignure departure Tue – Fri & 10:30 Oban – Craignure departure on a Saturday

- No 20:37 train departure from Oban will impact the 20:26 arrival in Oban from Craignure Tuesday & Friday 

Payment Information - Due to Covid-19 restrictions, we are not accepting cash payment for ticket transactions. We accept MasterCard, Visa, Apple, Google or Samsung Pay. If you need assistance, please speak with a member of staff.
- Please follow updated advice on how to travel safely.

Port Opening Hours – We are operating reduced opening hours at some of our Ports. Check before you travel.

Food and Drink - As a result of the latest Scottish Government restrictions from Friday 8 January 2021, the food, drink and retail offer on board our vessels will change. To protect the safety of our staff and passengers shorter routes will no longer offer food, drink or retail.