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Covid-19 Customer Updates and Travel Advice
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Do I have to wear a face covering?

Yes. On public transport, you must by law wear a face covering , unless you are exempt. On our ferries, face coverings are required within indoor areas of our vessels, and inside our ports and offices.

Covid-19 hasn't gone away. We're exercising care and caution. Help protect one another, our crew and the islands we serve by following our safer travel guidance. On public transport, you must by law wear a face covering, unless you are exempt, in our ports, offices, and indoor areas of our vessels. A face covering is one which covers your mouth and nose. It need not be a medical mask. A scarf or other cloth covering will be fine. 

Outside Decks - Face coverings may only be removed if you are on outside decks of the vessels.

Retail Areas - Face coverings must be worn inside the retail areas when choosing and paying for purchases. Customers may remove face coverings as soon as you've sat down to eat / drink. You must replace it as soon you've finished eating and/or drinking.

There are some exceptions to the requirement to wear a face covering which includes:

  • Children under 12 years of age;

  • Those with a physical or mental impairment where wearing a face covering would cause severe distress.

If you are in this excepted group, you will not be asked to provide evidence, you need only say that you are exempt if you are asked.

Please continue to help protect one another by wearing a face covering. Please also protect our marine environment by ensuring you place any disposable facemasks safely in the bin once you have finished using it.


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