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Covid-19 Customer Updates and Travel Advice
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Do I have to wear a face covering?


From Monday 18 April, the legal requirement to wear a face covering on public transport changed to guidance. However, Coronavirus hasn't gone away, and so when you travel with us, we strongly recommend our customers follow our safer travel guidance, which includes continuing to wear your face covering in our ports and offices and when in indoor areas of our ferries, unless exempt.

Our safer travel guidelines are outlined below and are in place to help keep each other, our colleagues, and the communities we serve, safe:  

  1. Don't travel if you feel unwell with Coronavirus symptoms. 

  2. Book where possible. Prepare and plan ahead.   

  3. Wash / sanitise your hands regularly. 

  4. Continue to wear your face covering.

  5. Be considerate of one another's space. 

  6. Pay using contactless methods, wherever possible. 

  7. Follow guidance and listen to staff. 

A face covering is one which covers your mouth and nose. It need not be a medical mask. A scarf or other cloth covering will be fine. 

Retail Areas - We recommend you replace your face covering as soon as you've finished eating and/or drinking within internal areas.

Safe DisposalPlease protect our marine environment by ensuring you place any disposable facemasks safely in the bin once you have finished using it.

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