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FAQs

Back to Disruptions

A cancellation or delay can have a knock-on effect for other services; who is responsible for the managing of these?

 

The decision on how we manage a backlog of traffic is a team one taken by the Master, port staff and operational managers. 
One of the challenges of providing lifeline services is that there are often rival demands for the use of a particular vessel or sailing, and we have to assess who should have priority which can be difficult when there is a narrow weather window in which to operate.

Key considerations are frequency of the service, duration and any special requirements such as perishable goods or feed for livestock. Priority is generally given to islands which may have had no sailing for several days.

 

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