How do CalMac store my saved card details?
Through our Payment Service Provider WorldPay, we are enabling our customers to store their payment card details securely for future sales transactions. Your payment card details will only be stored in our systems as a token.
What is a token? Tokenisation is a process by which the primary account number (PAN) (normally the 16 digit card number) is replaced with a surrogate value called a token. This means we do not need to store your card details in our computer systems.
Why do we use tokenisation? This means you can make payments without having to input your sensitive card details every time. However, to increase the security around customer card details we do not store actual card details. When you save a card in your account, the card details are converted by our secure payments processor 'Worldpay' into a 'token', and the token is then passed back to our systems. This token can then be used to process further payments and refunds for your bookings.
Worldpay systems are fully compliant with the Payment Card Industry Data Security Standards (PCI DSS). This helps ensure that your card details are protected in line with industry standards.