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FAQs

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Will I receive confirmation of my booking?

 

Yes, we will send a booking confirmation to your email address. This confirmation contains your booking reference only and is not a valid ticket. When you arrive at the port your booking confirmation will be exchanged for tickets by the Port staff on the day of travel. 

The only route we currently provide print at home tickets for is the Ullapool-Stornoway crossing. If you are travelling on this route and have opted for print at home tickets, please ensure that you have printed your tickets before you travel. Tickets must be printed single-sided i.e. one ticket per page. 

If you have not received your confirmation email, and you have a gmail or apple account, please check your spam/junk folders.

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