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How do I cancel my reservation?

Customers with existing bookings on any sailing until the 31 January 2021, who no longer wish to travel, can cancel their reservation and we will waive the £10 refund administration fee.

Any bookings made in the Winter 2020/2021 timetable (1 February 2021 -  25 March 2021) will be subject to a £10 refund administration fee - unless under normal circumstances where a cancellation fee is waived e.g. disruption to service. 

If you do need to cancel a booking, you can begin that process by filling out our refund form here

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