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Can I get a refund for my ticket?


We offer refunds on most tickets as long as you have not used them or the ticket has not expired.

To find out if your ticket is refundable and how to get a refund, go to the port office or contact us on 0800 066 5000 or +44 1475 650 397 (for International customers).

If you chose to cancel, a £10 administration charge will be applied to the refund.

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