16 April 2026
Following on from our previous update on services between 9 and 17 April, we want to update you on plans from 18 April. With the imminent return of two of our major vessels in the fleet, we will have a significant improvement in fleet availability. Although there is more to do.
This information is correct as of 16 April 2026. As always, for the very latest information on each service, visit the service status page for details.
Below you'll find:
An overview of those routes affected
What to expect if you’re travelling on a route affected by disruption
Advice if you're planning to travel and still to book/purchase a ticket
Passenger rights
How to contact us.
An overview of those routes affected
If you are planning to travel or have a booking for any of these routes, use the headings below to read about the routes we expect to be affected by the current disruption, with the current picture as at 16 April 2026.
What to expect if you're travelling on a route affected by disruption
Please be assured if you have an impacted booking, we will be in touch with you to advise if it needs to be amended - and to provide you with support where required.
It is the same with our app – please do download this if you’ve not already done so. Then ‘favourite’ your route(s) to receive push notifications about the latest updates to our service status.
Advice if you’re planning to travel and still book / purchase a ticket
Always book or advance purchase your ticket prior to travel, even if you're travelling as a foot passenger.
For bookable routes, you’ll be booking a specific sailing with a date and time.
On a Turn Up and Go route, you will be purchasing a ticket that can be used at any time during the summer season, but it is not for a specific time, instead it’s for the next available sailing. So please do check timetables and plan. Most routes will be busier than normal this weekend. Plan ahead as your first choice of sailing may not be available.
For each of the routes listed below, our booking system will be unavailable for a period. This is temporary and takes place to allow us to make changes to current bookings in place. Please do check back. Our service status pages will be updated when this work is complete.
An important note to customers
With the planned return of two of our major vessels over the next week, we will see improvement in vessel availability. However, we remain cautious but confident – and we know there are still communities experiencing disruption. We are so very aware of the challenges this period has presented to those customers using our service -thank you for your patience and understanding shown to our people. Our dedication is towards our customers and supporting you.
If you’ve not already booked and are thinking of travelling with us – we want to share a picture of what to expect on some routes of our network from 18 April, as at the current picture of 16 April 2026, which you’ll find below. As always, please check the service status page for your route for the latest information.
We’ll publish up to the minute information for each route via our service status pages – if there are changes or disruption to any service we’ll publish straight away on the website.