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28 November 2024
We are happy to let you know that our brand-new website and app is now live.
Thank you for your patience while we prepared to deliver this new site – part of our commitment to improve your online experience with Caledonian MacBrayne.
We’ve shared some important information below on what to expect regarding our new website, including its features, details on timetables, our SMS subscription service and information on the new app (which is available to download now).
Caledonian MacBrayne app
If you’ve used our app previously, you will need to download the new app from the Apple or Google app stores by searching ‘Caledonian MacBrayne’. Once downloaded, you can sign up to receive push notifications on your favourite routes. If you’ve yet to try it – this is your reminder to give it a try.
How to use our timetable search on our app
The app delivers timetable search results for all routes. The results returned will not be a ‘live’ picture of services at that time – instead, they are an enhanced, easy to read excerpt of the timetable for the route and date you have selected.
To get the most up to date information - it’s best to team this with the information on our service status pages. These show the very latest information on the service for your route.
If your search has not returned any results – there will be a reason for this.
Try an alternative date. In some cases, a service may not be available on a particular day or a particular time. View / download the timetable pdf and check the notes for details on whether you need to try a different date, time or port.
Check whether our timetable for the period you are searching is available. Timetable data for the summer period from 28 March 2025 - 19 October 2025 is being released in phases. Please check our customer update for details on when each route will be published and available for bookings and advance purchase.
Check the service status of the route to see if there’s any service information published for the date, time and service you’ve searched for which would affect the sailing’s availability.
Or check back later as it may be that work is underway in the background by our team to update the sailings data in the system.
The timetable search function is not yet available via the website – however, you can access, view and download our published timetables for every route, or use the app, as outlined above.
SMS subscribers
If you’re an SMS subscriber – you have been migrated over so you can continue using this service.
Service status information
Our service status pages now look slightly different – and to better support you, it has been split into three sections: sailings, service and information. This remains the place for you to find the latest information on our services day to day.
We will continue to keep our customers updated with any further improvements to our digital channels.