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14 April 2026
Following yesterday’s update, we want to share the latest route information with you. We are continuing to bring vessels back into service and the below information reflects the latest changes and updates to routes we had previously highlighted.
This information is correct as of 14 April 2026. As always, for the very latest information on each service, visit the service status page for details.
Next steps
We plan to publish a further update later this week – this is based on the expected return of MV Hebrides – and how this will further support our return to improved service.
Information if you are looking to make a booking or amendment on the routes listed below
For each of the routes listed below, our booking system will be unavailable for a period. This is temporary and allows our team to make changes to current bookings in place. Please do check back. Our service status pages will be updated when this work is complete.
Further information to support you
Please do scroll down to access further information that may support your travel with us.
A continued and heartfelt thanks to our customers for your support and understanding as our teams work through this unique and challenging period. We are working hard to bring vessels back to service as quickly as possible. Our focus always remains on you and limiting as much effect as possible.
Following on from our last update regarding service plans between 9 and 17 April, we want to update you on some necessary changes on the routes outlined below. The below picture under route information, is changeable and correct as at 13 April 2026 - so please do check the service status for your route prior to travel - this always carries the latest information on the service.
If you are making a booking on the routes listed below
For each of the routes listed below, our booking system will be unavailable for a period. This is temporary and allows our team to make changes to current bookings in place. Please do check back. Our service status pages will be updated when this work is complete.
Please do scroll down to find information to guide you on:
You are likely to be aware that we are still experiencing some significant disruption with our fleet since several of our vessels remain unavailable for service due to ongoing technical issues. However, not all of our routes are affected.
And with that in mind, we want to share this update with the current picture as at 8 April 2026, to give customers who will be travelling or thinking of taking a ferry trip with the support and information you need to plan your travel between 9 and 17 April.
Below you'll find:
An overview of those routes affected
What to expect if you’re travelling on a route affected by disruption
Advice if you're planning to travel and still to book/purchase a ticket
Passenger rights
How to contact us.
An overview of those routes affected
If you are planning to travel or have a booking for any of these routes, use the headings below to read about the routes we expect to be affected by the current disruption, with the current picture as at 8 April 2026. Given that several of our vessels are not available, we've detailed how we will be supporting each route and what you can expect on those routes in the coming days.
What to expect if you're travelling on a route affected by disruption
Please be assured if you have an impacted booking, we will be in touch with you to advise if it needs to be amended - and to provide you with support where required.
The above picture is changeable - so please do check the service status for your route prior to travel - this always carries the latest information on the service.
It is the same with our app – please do download this if you’ve not already done so. Then ‘favourite’ your route(s) to receive push notifications about the latest updates to our service status.
Advice if you’re planning to travel and still book / purchase a ticket
Always book or advance purchase your ticket prior to travel, even if you're travelling as a foot passenger.
For bookable routes, you’ll be booking a specific sailing with a date and time.
On a Turn Up and Go route, you will be purchasing a ticket that can be used at any time during the summer season, but it is not for a specific time, instead it’s for the next available sailing. So please do check timetables and plan. Most routes will be busier than normal this weekend. Plan ahead as your first choice of sailing may not be available.
For each of the routes listed above, our booking system will be unavailable for a period. This is temporary and takes place to allow us to make changes to current bookings in place. Please do check back. Our service status pages will be updated when this work is complete.
If you’ve not already booked and are thinking of travelling with us – we want to share a picture of what to expect on the network between 9 and 17 April, as at the current picture of 8 April 2026, which you’ll find below. As always, please check the service status page for your route for the latest information.
We’ll publish up to the minute information for each route via our service status pages – if there are changes or disruption to any service we’ll publish straight away on the website.