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I have reduced mobility or need extra help, what assistance do you provide?


Our staff are happy to assist all our customers and in particular, those who need a little extra help. If you need assistance, have reduced mobility, are travelling with young children, with a pram / car seat or a lot of luggage, please contact us when you are booking or at least 48 hours in advance before your scheduled departure time.

You can call us on 0800 066 5000 or email

Passenger Assistance

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