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Press Releases

06/01/2015

Debit card changes

Debit card changes After monitoring fare payment on certain routes ferry operator CalMac is withdrawing the ability to pay with certain debit cards.

This is a precautionary measure to avoid any potential fraud.

Passengers will still be able to use all debit cards in ticketing offices.

The cards affected are prefixed

RBS

Natwest

Bank of Scotland

Lloyds

Halifax

4751 16

4751 27

4462 71

4921 81

4462 38

4762 30

4751 28

4762 24

4921 82

4844 31

4762 31

4757 51

4762 25

4659 10

 

4762 34

4757 54

4844 32

 

 

4757 50

4757 55

 

 

 

4763 51

4763 46

 

 

 

4763 52

4763 47

 

 

 

4763 53

 

 

 

 

 
"We constantly check our payment of fares and have uncovered an issue with certain cards. We are taking measures to address this but in the meantime we will not be able to accept a small minority of debit cards on certain routes. Please make sure you have an alternative means of paying if you use one of these cards and are planning on paying on board or at port with no other ticketing facilities.

"This will be resolved as we introduce wireless broadband connection in all ports in the very near future. In the meantime we are sorry for any inconvenience this may cause," said Commercial Director, Cathy Craig.

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