Ardrossan Harbour Upgrades - Troon Timetable Consultation - August 2022

Troon - Brodick/Campbeltown Community Consultation - August 2022

Due to the introduction of new vessels and related infrastructure upgrade requirements at Ardrossan, the CalMac service will temporarily relocate to Troon in Summer 2023, when MV Glen Sannox is expected to enter service. CalMac have conducted initial community consultations to discuss the planned move and the potential timetables which may be in place for around two years. These sessions were held in Ardrossan, Brodick and Campbeltown. CalMac invited local stakeholders, businesses and communities to attend and view proposals and provide feedback. 

Consultations were held in Ardrossan, Campbeltown and Brodick on the following dates and times: 

• Ardrossan, Whitlees Community Centre (KA22 7DT), 23 August 2022 at 13:00-15:30 

• Campbeltown, Town Hall (PA28 6AB), 24 August 2022 at 13:00-15:30 

• Brodick,  Ormidale Sports Pavilion (KA27 8BY), 25 August 2022 at 13:00-15:30 and 16:30-18:30 

The public consultation events seeked to gain community views on draft temporary timetable options for the Troon-Brodick and Troon-Campbeltown service, as well as a brief update on the temporary relocation to Troon being co-ordinated by the Ardrossan Harbour Upgrades project. ​

A questionnaire was available in hard copy to fill it out at the consultation and an online survey. The survey is now closed.

Organisation Roles

Project Background

In February 2021, a decision was made by the Ardrossan Taskforce to temporarily relocate the Brodick/Campbeltown service to Troon to ensure service continuity whilst harbour upgrade works are completed at Ardrossan.​

There are two factors which will trigger the move are: ​

• Ardrossan Harbour upgrades commencing​

• MV Glen Sannox introduction into service (earliest delivery date Spring 2023)​

Although the dates for relocating to Troon are still to be confirmed, the Ardrossan services will relocate to Troon for a period of approximately 21 months(-/+). 

This would be delivered as follows: Troon Marine Works - Troon Ferry Terminal - Glen Sannox enters service - Ardrossan services move to Troon - Ardrossan Harbour upgrades complete - Service returns to Ardrossan. 

What Facilities to Expect at Troon

Troon Terminal Building​

• Fully accessible to all, including wheelchair and pram access​

• Ticket office ​

• Customer toilets and baby changing facilities​

• Coffee Cabin​

• Seating area for 85 people​

• Staff offices, stores and welfare facilities​

• Drop off points buses/taxis

Arran House​

Arran House is at the entrance to the port. This will be used for port staff and also provide customer toilets for passengers waiting in the vehicle marshalling lanes.

Passenger Access ​

• Passengers will board the vessel by gangway ​

• Passengers with mobility impairments and wheeled luggage have the option to board via linkspan​

​Cycle Assembly Area ​

• Space for circa 30 cyclists to assemble prior to boarding​

​Car Parking​

• 450 customer car parking spaces will be provided​

• Customer parking will be managed by ABP, charges will not exceed Ardrossan charges​

• A portion of charges will be donated to local charities in Arran and Troon.

Onward Travel from Troon​

Shuttle Bus​

There will be a shuttle bus service:​

• Troon Port - Troon Railway Station. The station is 1.2 miles (25-minute walk) from the ferry terminal​

• Troon Port - Ardrossan​

• Car Park to Ferry Terminal

The Shuttle bus between ferry terminal and railway station will stop via Morrisons for onward bus travel​.

​Rail​

• Troon railway station has a frequent service to and from Glasgow Central​

• Troon Station has 45 trains between Glasgow and Troon weekly versus 15 at Ardrossan​.

​Taxis​

• There is a drop off/pick up point outside the terminal building that can be used by taxis.

The Process of Developing Draft Timetables​

• Due to passage and turnaround time required at Troon, new timetables are required.​

• When producing the temporary timetables, CalMac follow the process below:

At this stage, CalMac have developed six draft temporary timetables for review and feedback.  ​

Elements Considered 

The following elements have been considered when forming the six indicative draft timetable options: ​

• Feedback from the initial service users' requirements via passenger surveys and community engagement services​

• Passage time, turnaround time, maintenance requirements, bunkering time and berth availability ​

​Main timetable differences can be found in the table below (Ardrossan versus Troon):

Overview of Draft Timetable Options  

*The Campbeltown service will be considered separately

Timetable Options

Each timetable option can be viewed by following the below links: 

Troon Option 1

Troon Option 2

Troon Option 3

Troon Option 4

Troon Option 5

Troon Option 6

Feedback 

To feedback on the draft timetable options, an online survey was available. The survey is now closed.

We will then use this feedback to further develop service continuity plans.

Next Steps

Details for future drop-in sessions will be advertised locally in advance​.

Further Questions/Contacts 

Read our FAQs on the Ardrossan Harbour Upgrades.

In addition, any further feedback can be provided to CalMac at the following address ​- ardrossan.upgrades@calmac.co.uk 

Isle of Arran customers can also contact the Arran Ferry Committee at the following address: ace.contactus@btinternet.com 

Download the slide pack for the Troon-Brodick/Campeltown Ferry Service Consultation Community Consultation held in August 2022 here [604KB]