The General Data Protection Regulation (GDPR) and the Data Protection Act 2018 provide you, the data subject (or someone authorised to act on your behalf), with rights to your personal data that we collect and process.
Please complete this form if you wish to exercise your subject data rights. You will also need to provide proof of your identity. Your request will be processed within 1 calendar month upon receipt of proof of identity and any additional information we may need to clarify your request.
Proof of identity:We require proof of your identity before we can disclose personal data. This is to ensure that we only act on instructions where we can verify the identity of the requestor. Proof of your identity should include a copy of one of these documents, birth certificate, passport, driving licence or national identity card. We call this your "identity information".
Data usage and retention: CalMac Ferries Limited will use your identity information provided for the sole purpose of identifying you so that we can fulfil this subject data request. The identity information will only be kept for as long as necessary and in accordance with CalMac Ferries Limited’s retention policy, and will be disposed in a safe and secure manner.
Administration fee:Under EU GDPR from 25 May 2018 no fee is applicable unless the request is significant in volume, then a reasonable administrative fee may be charged.